You are the director of child prevention services for the school system. While you and your staff do not directly work for the state, a major portion of your funding comes from the school budget. The school administrators audited your program’s success to determine the feasibility of continued funding. Their findings revealed that the agency is providing excellent service to child clients but is doing a sub-par job in connecting families with needed ancillary services. You conduct an internal investigation into your case manager procedures and discover that they are making appropriate referrals. The difficulty is that each agency has different intake policies, procedures, and requirements, meaning that clients must spend at least an entire morning or afternoon just applying for each service. Further, many families do not have time to travel between a few agencies to get the services. (Many do not have reliable transportation.)
In a 4-5 page paper, design a plan for service delivery between multiple agencies that reduces paperwork and intake time. Be sure to include the following in your design:
• Introduction (question one information-at least a half page)
• Use theories and problem-solving from your studies (questions 2 and 3-at least two and a half pages)
• Evaluation of the plan’s effectiveness (question 4-at least a half page)
1. List some typical obstacles that interfere with the clients’ ability to access services across agencies.
2. What are some creative ways to facilitate client care between many different types of agencies (e.g., food bank, mental health agency, welfare to work)?
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